VP Operational Risk Manager – Wilmington, DE

Full time @Citi posted 2 weeks ago

Job Description

The Operational Risk Manager role is to serve as an Independent Operational Resiliency Risk Manager to support oversight and challenge of Citi’s Core Consumer, Small Business Banking, Retail Commercial Bank and Citi Personal Wealth Management. Primary responsibilities include:

Support development of resiliency strategy, policy and projects.
Apply operational risk management guidelines and procedures for identifying First Line of Defense (FLOD) risks
Pursue continuous improvement and challenge adoption of Lessons Learned during operational resilience related tests, exercises, and simulations
Support Resiliency Risk Oversight tools development
Ensure Risk Governance framework operates efficiently and fraud losses are operating within the defined Risk Appetite parameters.
Oversee compliance to all policies and procedures established at the group level including connected Financial Crimes disciplines.
Liaison with Global Consumer Risk and other internal and Industry peers.

The main responsibilities are;

Process:

Support development of operational resiliency strategy, policy and projects
Apply operational risk management guidelines and procedures for identifying First Line of Defense (FLOD) risks
Pursue continuous improvement and challenge adoption of Lessons Learned during operational resilience related tests, exercises, and simulations
Support Enterprise Resiliency Risk Oversight tools development
Ensure Risk Governance framework operates efficiently and operational losses are operating within the defined Risk Appetite parameters
Provide challenges on Key Indicators and Material Operational Risks
Work with First Line of Defense in the review of the documentation and reporting
Analyze, capture, and report risks. Collaborate with FLOD technical Subject Matter Experts (SMEs) and management regarding all aspects of Business and Technology recovery planning and testing
Guide and assist in the implementation of sound and effective resiliency processes and monitoring of non-core consumer products (Small Business Banking, Retail Commercial Bank and Citi Personal Wealth Management)
Evaluate, advise, and ensure effectiveness of Business and Technology capabilities and controls across Citi
Facilitate and disseminate best practices across all LoBs

People:

Assist resiliency managers and their teams to manage staff including training and career development plans and to ensure high morale among prevention, detection, and recovery staff
Champion enterprise resiliency awareness and best practice sharing with various stakeholders and aid in the development of continuity/resiliency risk management training modules
Raise the level of operational resiliency awareness among country officers and other related staff

Knowledge/Experience:

5+ years of Business Continuity, Technology Disaster Recovery, Operational Resiliency or Risk Management
Skilfull understanding of buiness continuity and disaster recovery management lifecycle.
Thought leadership and clarity in presenting ideas to senior management.
Proven technical knowledge of resilience and recovery principles and processes, to include up to date knowledge of current technology solutions, including Cloud and hybrid third party solutions
Knowledge of regulatory requirements underpinning standards, including, NIST, ISO, FFIEC, DRI, etc.
Demonstrated analytical skills with follow-up and problem-solving capability.

Skills:

Management:

Ability to work effectively with individuals with diverse backgrounds and positions
Ability to work independently
Ability to communicate complex analytical ideas effectively and persuasively
Ability to influence and stablish relationships with key stakeholders from remote locations

Functional Background:

Project management
Understanding of consumer banking business, systems and processes
Policy formulation

Technical Skills:

Deep understanding of technology risk management and response plan cycle management
Thorough understanding of global business continuity practices and industry trends

Qualifications:

Undergrad in Business Administration, Computer Science, Engineering or any other computationally intensive discipline.

Graduate degree is a plus.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Competencies:

Strong business drive and ability to mobilize organizational commitment and support for regional programs
Regulatory Risk and Compliance
Leadership skills and ability to deliver results, working with cross-functional and virtual teams
Good business understanding and working knowledge of Risk, Operations and Technology


Job Family Group: Risk Management

Job Family: Operational Risk

Time Type: Full time

Primary Location: Wilmington Delaware United States

Primary Location Salary Range: $110,890.00 – $166,340.00

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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