HELP Center Associate (receiving, product merchandising, customer service) – Bristol, PA

Full time @United Way of Bucks County posted 4 weeks ago

Job Description

About us
United Way of Bucks County creates opportunities for quality education, financial stability, and good health to ensure real, lasting change for individuals and our communities.
What you can expect:

Excellent benefits (generous time off; we cover 100% of employee health insurance premiums)
Safe and respectful work environment
Casual work attire
Lively atmosphere
Rewarding work

United Way of Bucks County is looking for an enthusiastic, reliable, and committed team member ready to make a difference at our HELP Center in Bristol Borough.
The HELP Center is a Healthy Eating and Living Partnership. It provides food, home goods, cleaning supplies, and other essential items – always free of charge – to people who need assistance. Imagine a retail store, but without a register.
Our HELP Center Associate is responsible for managing and monitoring inventory, assisting clients and Member Agencies with shopping and pick-ups, helping United Way of Bucks County staff with product distribution and volunteer management, and coordinating aspects of building use with our partners.
This is an exceptional opportunity for someone who delivers outstanding customer service, has retail or warehouse experience, and wants to make a difference.
Please read the job description thoroughly. If you do not include a cover letter or explanation why you are interested in this job in particular, you will not move forward in our process.
Be aware that United Way of Bucks County requires employees to be vaccinated for COVID-19. This position will require the successful candidate to obtain or show proof of a vaccination.
Primary responsibilities:

Consistently deliver exceptional customer service. All shoppers, program partners,donors, staff, and volunteers must be warmly welcomed and treated with respect and dignity.
Pick-up or receive, load, unload, and deliver supplies and donations; track what products are distributed and/or needed.
Manage and monitor inventory to ensure quick distribution to the community.
Complete and organize paperwork; help with data entry as needed. This requires great attention to detail and the ability to meet deadlines.
Reply to all questions and requests – internal and external – quickly, accurately, and professionally.
Assist in coordinating freight for large and/or long-distance donations.
Ensure that facilities are clean, organized, and safe for program operations.
Proudly and professionally represent UW in the community as needed.
Consistently demonstrate UW team values of collaboration, openness, accountability, and continuous improvement.
Other duties as assigned.

Other requirements:

Available outside traditional working hours, including several evenings and weekends each month.
Able to regularly load, unload, sort, pack, and shelve items up to 50 lbs. You must be able to pull, push, lift (up to 50 lbs.), bend, squat, climb, walk, stand, and sit for extended periods.
Occasionally assist in small repair projects (painting, drilling, hammering, product assembly, etc.).
Help with basic general maintenance of HELP Center, including moving and creating displays.
Able to use (or learn to use) a pallet jack, stacker, and/or forklift with proper training.
Must be comfortable driving large vehicles such as a cargo van or box truck (no CDL required).

You MUST include a brief note or cover letter that explains why you are interested in this position and why you think you are a good fit. Nothing fancy, but you will not be considered for this job without one.
Job Type: Full-time
Pay: $38,000.00 – $42,000.00 per year

401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance


8 hour shift
Day shift
Evening shift
Monday to Friday
Weekend availability

Ability to commute/relocate:

Bristol, PA 19007: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

You must include a cover letter or a brief note below explaining why you want this specific job and why you are a good fit. Did you include this?


Driver’s License (Required)

Work Location: One location

Related Jobs