Field Service Technician – New Iberia, LA

Full time @National Oilwell Varco posted 4 weeks ago

Job Description

Provide a high level of customer service for product maintenance and repair in the field.

Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner
Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products
Perform field upgrades of software and hardware and train customers on how to properly operate the system
Communicate field failures and feedback reports to the appropriate departments
Complete and submit field service documentation in a timely manner
Perform other work-related tasks as assigned
Comply with all NOV Company and HSE policies and procedures


Prepare for service jobs including downloading drawings, software, and all procedures required
Install, commission, troubleshoot, and repair NOV Control Systems (Amphion, CyberBase, EDA, KEMS)
Install, commission, troubleshoot, and repair Programmable Logic Controllers (PLCs), Step 7, Direct Soft, and Allen Bradley
Install, commission, troubleshoot, and repair VFD and/or SCR
Work in repair shop as needed


Must possess a high school diploma, GED, or equivalent combination of education and experience
Microsoft Office knowledge is required
Ability to read and interpret electrical schematics required
Ability to troubleshoot electrical/electronic/control circuits required
Ability to utilize various electrical diagnostic tools including multimeters, oscilloscope, and basic hand tools required
Minimum 2 years’ experience working on and troubleshooting PLCs, electrical components, and oilfield equipment required
Working knowledge of Direct Soft, Step 7, and Amphion software preferred
Offshore experience preferred


Must possess a valid driver’s license with a good driving record.
Must possess a valid passport or the ability to obtain one.
Must provide proof of COVID-19 vaccination.
Must provide transportation from home to the office. Transportation to customer’s location will be provided.
24/7 on-call.
Offshore travel required (domestic and international).
Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.
Must be able to pass offshore safety classes including, but not limited to offshore water survival (HUET), firefighting, and basic offshore safety induction emergency training (BOSIET).
Must be able to obtain a transportation workers identification credential (TWIC) card.

We offer a competitive benefits package starting first date of employment that includes: Medical, Dental, Vision, Life insurance, 401K savings plan, Paid time-off, and starting at 3 weeks of vacation!
Job Type: Full-time
Pay: From $19.00 per hour

Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance


On call

Application Question(s):

This position requires utilizing a company vehicle. Do you possess a clean Motor Vehicle Record (MVR)?
Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.
This is not a rotating position. Do you live in New Iberia, LA or surrounding local cities?


High school or equivalent (Required)


multimeters, oscilloscope, and basic hand tools: 2 years (Required)
repair shop: 2 years (Required)
Oil & gas: 2 years (Required)
Electrical: 2 years (Required)
Hydraulics: 2 years (Required)
welding: 2 years (Required)
heavy equipment manufacturing: 2 years (Required)
Mechanical knowledge: 2 years (Required)
Calibrate equipment and paint exterior surfaces: 2 years (Required)
Field service: 2 years (Required)

Work Location: On the road

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