Background Screener/Customer Service – Lancaster, NY

Full time @RentPrep|Roofstock posted 4 weeks ago

Job Description

What we do and why we do itAs the leading marketplace for single-family rental homes, our mission is to make real estate investing radically accessible, cost effective, and simple. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it. 
How it’s going (and growing)With a talented team of 500+ Roofsters, our collaborative and can-do culture is what fuels our growth. We recently closed on our series E, raising nearly $400 million, and have offices in California, Texas, and New York as well as many remote opportunities. Our growth includes recent acquisitions of Great Jones (full-service property management) and Stessa (financial management software) to empower customers with a seamless way to acquire, manage, and track their investment properties on one platform.
Under our roofWe get a lot of attention for our innovation—like being on the Forbes Fintech 50 and Red Herring 100—but we’re most proud of being recognized as a Great Place to Work® (Check out our reviews!). We’re nice, get things done, and have fun. We champion professional growth and work-life balance. In fact, our values are B.A.D.A.S.S. 
Be customer obsessed. Act like an owner, because you are one. Don’t be afraid to break things in the pursuit of better. All of us are empowered to do the right thing. Stay curious and create what’s next. Fast. Seriously. No jerks. 
Background Screener
RentPrep is a national tenant screening company. We are a technology/e-commerce based company that started in Buffalo 14 years ago. We need someone to help us continue our mission, to provide our clients with the most accurate background checks.
As a Background Screener, you’ll be researching court records, making verification phone calls to perform applicant background checks, and providing our clients with outstanding customer service. Your success will help our clients protect their communities and investments.
This is a very interesting job that gives you access to a world very few people get to experience. If you’ve ever had an interest in law enforcement, private investigation, or just want to help protect communities – this job will be perfect for you.
In addition to competitive wages, medical/dental, and paid training, you’ll also have access to the following perks:

Dress: We believe our Screeners do their best work when they’re comfortable. Hoodies and slippers are more comfortable than suits and heels

Location: Get to our office location quickly, thanks to our highly accessible central location. Located on Como Park Blvd. in the village of Lancaster.

Empowered Culture: We focus on having a culture where you’re not micromanaged and you feel empowered to get your work done and enjoy your working space.

We will consider applicants with no experience but have the following:

Great computer skills

Quality phone/people skills

Reliable transportation

Great attention to detail

Pay: $19.00 per hour starting wage, with a structured advancement opportunity that brings this number up significantly as you grow with the team
Job Type: Full-time
Pay: $19.00 per hour

Dental insurance
Health insurance
Paid time off
Vision insurance


Day shift

Weekly day range:

Monday to Friday
Weekend availability

Work Location: One location

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